Privacy Policy

This Privacy Notice for Jebbett Gardening ("we", "us", or "our") describes how and why we might access, collect, store, use, and/or share your personal information when you use our services, including when you visit our website at jebbettgardeningsolutions.co.uk or contact us.

Questions or concerns? Please contact us at william.jebbett01@gmail.com.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you register on the site, make a booking, or contact us. This includes:

• Names
• Phone numbers
• Email addresses
• Mailing addresses
• Usernames and passwords
• Contact or authentication data

We do not collect sensitive information such as racial or ethnic origin, health data, or financial information.

2. How Do We Process Your Information?

We process your personal information to:

• Facilitate account creation and authentication
• Deliver and facilitate gardening services
• Respond to your enquiries
• Send administrative information such as booking confirmations
• Fulfil and manage your bookings

3. What Legal Bases Do We Rely On?

We only process your personal information when we have a valid legal reason to do so under UK GDPR, including:

• Consent — where you have given us permission to use your information
• Performance of a contract — to fulfil our obligations when you book a service
• Legal obligations — where required by law
• Vital interests — to protect your safety or that of a third party

4. When and With Whom Do We Share Your Information?

We may share your information with the following third party service providers who help us operate the website and deliver our services:

• Supabase — cloud computing, data storage, and user authentication
• EmailJS — communication and email delivery
• Vercel — website hosting

All third parties are contractually required to protect your data and may only use it as instructed by us.

5. Do We Use Cookies?

We use cookies and similar tracking technologies to maintain the security of your account and assist with basic site functions such as keeping you logged in. You can set your browser to refuse cookies, though this may affect certain features of the site.

6. Is Your Information Transferred Internationally?

Our servers are located in the United States and Ireland. Your information may be transferred to and processed in these countries. We ensure appropriate safeguards are in place, including the European Commission's Standard Contractual Clauses, to protect your data in accordance with UK GDPR.

7. How Long Do We Keep Your Information?

We retain your personal information for as long as you have an account with us or as required by law. When your information is no longer needed, we will securely delete or anonymise it.

8. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organisational security measures to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure. You should only access the site within a secure environment.

9. Do We Collect Information From Minors?

We do not knowingly collect data from or market to children under 18 years of age. If you become aware of any data we may have collected from a minor, please contact us at william.jebbett01@gmail.com.

10. What Are Your Privacy Rights?

Under UK GDPR you have the right to:

• Request access to your personal information
• Request correction or deletion of your information
• Restrict or object to how we process your information
• Withdraw your consent at any time

To exercise any of these rights, contact us at william.jebbett01@gmail.com. You also have the right to complain to the UK Information Commissioner's Office (ICO).

11. Do We Make Updates to This Notice?

We may update this Privacy Notice from time to time. The updated version will be indicated by the revised date at the top of this page. We encourage you to review this notice periodically.

12. How Can You Contact Us?

If you have questions or comments about this notice, please email us at william.jebbett01@gmail.com.

Jebbett Gardening
East Sussex, United Kingdom

13. How Can You Review, Update, or Delete Your Data?

You may request to review, update, or delete your personal information by contacting us at william.jebbett01@gmail.com or by logging into your account and updating your details directly.

This Privacy Policy was created with the assistance of Termly.